At 3D Labs, we aim to provide a transparent and fair payment system.
Service Payments
Payments made for freelance services are processed through our payment gateway.
Refund Eligibility
Refunds may be issued in the following cases:
• Service was not delivered
• Duplicate payment
• Technical error during transaction
Non-Refundable Cases
Refunds will not be provided if the freelancer has already delivered the agreed work.
Refund Process
Users must request a refund by contacting support within 7 days of the transaction.
Refund Time
Approved refunds will be processed within 7–10 business days.
Contact
For refund requests please email: info@3d-labs.com